Frequently Asked Questions
How do I place an order?
You can order directly on our website or via Instagram/WhatsApp for faster assistance.
Do you allow pickups?
Yes! Pickup locations include PHCN Office, Egbeda and Rollace Hotel, Ajao Estate — both in Lagos. Pickups are available after full payment confirmation.
What payment methods do you accept?
We accept bank transfers. Kindly upload your transfer receipt at checkout or send it to us on Instagram/WhatsApp for verification.
How long does delivery take?
Same-day delivery is available in Lagos. Interstate delivery takes 3–5 working days after shipping.
Do you offer refunds or exchanges?
We only issue refunds if an item is unavailable or a wrong product was sent. Limited‑edition items are final sale.
How can I reach you?
DM us on @aestheticavenue.ng or message on WhatsApp. We respond within a few hours.
AestheticAvenue.ng